FAQ

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  • Heating

    • What should I do if my heating system won't turn on or stay on?
      If your heating system won't turn on or stay on, it is recommended to contact a professional heating service or diagnosis and repair. They have the expertise to identify and fix the issue.
    • Why is my heating system cycling rapidly?
      Rapid cycling of a heating system can indicate various issues, such as a malfunctioning thermostat, clogged air filters, or a problem with the blower motor. it is best to consult a heating professional to resolve the problem.
    • What should I do if I hear odd sounds coming from my heating unit?
      If you hear odd sounds coming from your heating unit, it is advisable to turn off the system and contact a heating service. Odd sounds can be a sign of mechanical problems or loose components that require immediate attention.
    • Why is there an unusual smell in the blown air from my heating system?

      An unusual smell in the blown air from a heating system can indicate issues such as a dirty air filter, mold growth, or a malfunctioning component. It is important to have a professional inspect and clean the system to ensure proper functioning and air quality.

    • How can I tell if my heater needs repair?

      If your heater is making strange noises, your home is not as warm as it used to be, your heater is over 10 years old and you are experiencing frequent repairs, your heater is showing signs of corrosion, your heater is leaking, or your heater smells like burning plastic, dust, or other foul odors, it may need to be repaired.

    • What are common heater repairs that may be needed?

      Common heater repairs include thermostat malfunctions, ignition problems, mechanical wear and tear, airflow issues, and dirty or clogged filters. These issues can cause heating inconsistencies, prevent the heater from starting, lead to system failure, result in overheating, or reduce the efficiency and longevity of the heating system.

    • How can I prevent heater problems in the future?

      To prevent heater problems in the future, it's important to schedule annual maintenance, change air filters regularly, keep vents and registers clean, check thermostat settings, monitor for unusual noises, address issues promptly, ensure proper insulation, clear the surrounding area, install a carbon monoxide detector, and consider upgrading to a more energy-efficient model when necessary.
  • General

    • How often do my filters have to be changed?
      The level of dust and dirt varies from household to household. Factors that affect the amount of dust in your home include do you have pets? How old are your windows? These factors affect how often you should change your filter. Check your filter regularly to determine if it needs to be replaced. However a good rule of thumb is to change your filter once a month.
    • What size furnace or AC do I need?
      The answer to this question is, “it depends.” Factors that influence the size of your furnace/ac are: what kind of insulation do you have? What material are the walls? If your system is too large it will be humid in your home. If your system is too small it will consistently run causing the lifespan of the unit to go down and energy consumption to go up. A qualified HVAC technician can help determine the proper size unit for you.
    • Should I replace my ac and furnace at the same time?
      The right answer is yes! Furnaces and ACs are manufactured to work together in tandem. If you just replace one of the units it will still work but you will have reduced performance and efficiency.
    • How often should I get maintenance on my furnace and AC?
      You should get maintenance on your furnace every fall, right before you turn it on. You should get maintenance on your air conditioner every spring, right before you turn it on. Your systems did their job last year, make sure that they do their job this year.
    • Should I repair or replace my furnace or air conditioner?
      This is a great question! However the right answer is, “it depends.” If your system is newer and the parts that need to be replaced are still under warranty then it makes sense to repair it. If your system is 15+ years old it might not make sense to invest into a sinking ship. Newer systems are much more energy efficient than their predecessors and can pay you back on the savings you will receive on your energy bills.